Privacy Policy

This Privacy Policy sets out how we, Allure Home + Body, collect, use and protect any information that you provide when using this website.

Allure Home + Body are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this Privacy Policy.

By visiting this website or any other application or website ("Applications") for the purchase or sampling of products from Allure Home + Body (as applicable) you are consenting to the terms set out in this privacy policy and Allure Home + Body’s Terms and Conditions. If you are under the age of 18, please obtain your parent's or guardian's consent before providing Allure Candle Company with any personal information.

Allure Home + Body may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December, 2019 and shall be interpreted in all respects in accordance with the laws of Western Australia, Australia.

Personal information we collect

When used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth).  Personal information generally includes any information that can be used to personally identify you.

We may collect the following types of personal information from you:

- name;
- residential or business address;
- email address;
- post code;
- gender;
- age and date of birth;
- signature;
- telephone number;
- proof of identity, such as your drivers licence or passport number; or
- a photograph or video surveillance recording of you if you are physically present in our stores.

Other information

We may also collect information from you that is not personal information because it does not identify you personally. This information is normally retained with your personal information and may include:

- your shopping preferences and a list of products and services you have purchased from Allure Home + Body. This may include your shopping history, product types, specifications, sizes, dimensions, colours, occasion date, or other attributes of products and services we have provided to you or may provide to you in the future;
- information we require to deliver, service or fulfill warranty obligations for products or services;
- your marketing preferences, including the type of marketing materials you wish to receive and the method of delivery (email, SMS, direct mail, or other);
- information you provide to us via our customer service centre, website, social media, or directly to team members within our stores in relation to our products and services; and
- device identification information when you use a computer, mobile phone, smart phone, tablet, or other device to interact with us through our online store.  This information may include session cookies, your device IMEI number, IP address or MAC address.

Cookies

We may use temporary (session) cookies or permanent cookies when you access our website.  This allows us to recognise your browser and track the web pages you have visited. 

Cookies are small pieces of information that are stored by your internet browser on your computer's hard drive. Allure Home + Body use cookies to:

- place items in your shopping basket;
- keep track of your current order;
- help identify you as you move around Allure Home + Body’s website; and
- provide site usage information which, together with purchasing information, will help us improve and develop products and services we offer.

These cookies do not store any personal information. You will need to enable cookies in order to use this website to register your details and to make purchases.

Allure Home + Body has also implemented and use Display Advertising through the Google Analytics and Facebook features for Display Advertising (e.g. Re-marketing for Facebook and Google).