What payment methods do you accept?

Payment is processed via Afterpay, or through Shopify transactions that includes apple pay and google pay.

Do you deliver Australia wide?

Yes we do! All our products are hand crafted here in Albany, Western Australia, but we offer both standard or express shipping Australia wide from $14.95.

How soon will I receive my order?

Orders are usually dispatched within 2 business days via Australia Post. When your order is dispatched you will receive an email with tracking information. Depending on your delivery address you should receive your order in 3-7 business days. All our products are hand made, and require certain curing time. However if you need an item urgently, please let me know.

What if I need my parcel urgently?

If you need your parcel by an urgent date please contact us prior to placing your order to ensure this is achievable, allurehomeandbody@gmail.com

How do I track my order?

You can track your order by using the Australia Post tracking link found in your order confirmation email.  

Can I pick up my order if i live locally?

When you place your order you can select local pick up from;

Revive Hair Studio

Shop 6, 206 Lower King Road   
Bayonet Head WA 6330

Once you order has been received by us and fulfilled which you will be notified to collect your order. 

Why we choose soy?

Our candles are made from 100% pure soy wax, it is a environmentlly friendly and a renewable source derived from soyabeans meaning it is 100% natural and biodegradble. Soy is water soluble meaning if you have a spillage it is easily cleaned with warm water. Soy has a lower burning temperature, your candles will burn anywhere between 30-50% slower than usual parrafin wax candles and because of this the smell will be stronger. All whilst being a much cleaner product for the air we breathe clear of nasties, perfect for those with allergies.

How often should I turn the reeds for my Fragranced Diffuser?

To assist in scent throw from your fragranced reed diffuser ensure you flip the reeds reguarly. Use all 5 reed sticks supplied for best scent throw.The intensity and scent throw will increase more regularly as you flip the reeds. If you find the scent is too strong only flip when you want to re-freshen the scent in the room. Ensure you take care when flipping the reed sticks. Have a cloth ready to wipe any surface clean affected by any dripped fragrance oil.

Why is there black residue on my candle jar?

Black residue may appear on the glass of your candle if the wick is not trimmed. Ensure the wick is always upright and trimmed to 7 mm before use and each time you re-light your candle. The black residue can be removed with a napkin or wet cloth.